Its cloud-based tools are also well-suited for a business with a distributed team or remote-hybrid workforce. It comes with advanced inclusions, such as unlimited international calling, custom analytics, a VIP priority support hotline, and API developer support.
AIRCALL COMMUNICATIONS FULL
AIRCALL COMMUNICATIONS SOFTWARE
It also comes with one-click software integrations for more efficient call center agent workflows. Businesses wanting a user-friendly call center system: Aircall offers rich features to manage calls, texts, and voicemails in one intuitive platform.It is worth considering for sales, information technology (IT), and support teams looking for an easy-to-use platform that integrates with popular business tools like HubSpot and Salesforce. It’s flexible, allowing access across devices and providing customized plans to address specific business needs. Third-party app integrations and application programming interface (APIs) availableĪdvanced features might be overkill for a small business with basic needsĪPI developer support and VIP priority hotline for supportĪircall is a VoIP business phone system focused on call center needs. No collaboration tools like team messaging and file sharing like you get with alternatives such as Nextiva and RingCentral Impressive real-time call monitoring with live feeds and custom analytics Steeper monthly rates than competitors like Nextiva or GoTo Connect Unlimited international calling available in Custom plan, unlike providers that charge per minute like Freshdesk Contact Center Lack of unified communications channels-no built-in video conferencing and internet fax features like RingCentral provides
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